Siebel Activity Guide
Siebel CRM Documentation
Not all of the activities described in this guide are included in the activity list or on the agenda template. Many of the accreditation program-specific activities are designed to take place during individual tracer activity. Surveyors will incorporate these into the onsite survey when they are applicable to your organization. Siebel Mobile gives the ability to connect to your Siebel Servers and keep up-to-date with your customers whilst on the move. The app stores the data and screen information so that you can review information and make updates without connectivity and have the data synchronized later. OPA is also included as an optional feature to allow you the ability to perform offline interviews with data pre.
Siebel CRM Updates, including the latest 2020 releases.NOTE: We've moved the contents of this page to the Siebel CRM documentation page. We'll make all future updates -- beginning with the 20.5 Update -- to the new Siebel CRM documentation page. Please redirect your bookmarks to the new site.
Release | View HTML | Download HTML | Download Searchable |
| Siebel CRM 20.4 Update | View | Download HTML (519.18 MB) | Download PDF (412.00 MB) |
| Siebel CRM 20.3 Update | View | Download HTML (489.00 MB) | Download PDF (408.02 MB) |
| Siebel CRM 20.2 Update | View | Download HTML (493.00 MB) | Download PDF (401.00 MB) |
| Siebel CRM 20.1 Update | View | Download HTML (490.00 MB) | Download PDF (357.00 MB) |
| Siebel CRM 19.12 Update | View | Download HTML (393.00 MB) | Download PDF (245.20 MB) |
| Siebel CRM 19.11 Update | View | Download HTML (391.56 MB) | Download PDF (243.67 MB) |
| Siebel CRM 19.10 Update | View | Download HTML (382.56 MB) | Download PDF (228.04 MB) |
| Siebel CRM 19.9 Update | View | Download HTML (384.07 MB) | Download PDF (223.04 MB) |
| Siebel CRM 19.8 Update | View | Download HTML (388.71 MB) | Download PDF (216.93 MB) |
| Siebel CRM 19.7 Update | View | Download HTML (388.07 MB) | Download PDF (213.41 MB) |
| Siebel CRM 19.6 Update | View | Download HTML (383.92 MB) | Download PDF (216.86 MB) |
| Siebel CRM 19.5 Update | View | Download HTML (370.21 MB) | Download PDF (211.06 MB) |
| Siebel CRM 19.4 Update | View | Download HTML (368.65 MB) | Download PDF (211.50 MB) |
| Siebel CRM 19.3 Update | View | Download HTML (363.86 MB) | Download PDF (210.11 MB) |
| Siebel CRM 19.2 Update | View | Download HTML (344.08 MB) | Download PDF (206.93 MB) |
| Siebel CRM 19.1 Update | View | Download HTML (332.88 MB) | Download PDF (204.66 MB) |
| Siebel CRM 2018 | View | Download HTML (194.97 MB) | Download PDF (162.25 MB) |
| Siebel CRM 2017 | View | Download HTML (193.45 MB) | Download PDF (163.14 MB) |
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