Virus And Spyware Protection Is Disabled After Migrating Sep For Mac

Avira Protection Cloud for Avira Free Antivirus. With Update 3 we are starting with the integration of Avira Protection Cloud in Avira Free Antivirus. This is going to be a step-by-step process to keep the workload of our servers monitored. With this initial beta build about 50% of all cloud requests will be performed. Avira Intelligent Repair.

Which operating systems are supported? Symantec Endpoint Protection (SEP) for Mac is supported on Mac OS X 10.5 - macOS 10.13.

Please see for specific Symantec Endpoint Protection version requirements. You may see 'System Extension Blocked' when installing SEP on newest macOS version 10.13 - this may be resolved.Oct 9, 2018 - Tools; Removal Tools Spyware Removal Treating Infected Systems. As worms, trojan horses, viruses, and other security risks may make. Perform one of the following actions. Tamper Protection is now disabled for this SEP client. In the Symantec Endpoint Protection (SEPM) console, click Clients.What if I wish to perform a major upgrade to Mac OS X with Symantec Endpoint Protection installed? For minor updates to Mac OS X, such as 10.12 to 10.12.2, the Symantec Endpoint Protection client can remain in place.For a major update to Mac OS X on a client system (from OS X 10.11 to OS X 10.12, for example), upgrade the Symantec Endpoint Protection client to the version that is compatible with the newer operating system, and then upgrade the operating system.

Otherwise, uninstall the Symantec Endpoint Protection client and cleanly reinstall the compatible version after upgrade to avoid possible corruption to logs and other Symantec Endpoint Protection components. What about Mac OS X Server?

Although Symantec does not officially support Mac OS X Server, there are only minor differences between Mac OS X and Mac OS X Server; Symantec Endpoint Protection for Mac will function and scan for threats as expected. For guidance on best practices, please see.

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How do I install Symantec Endpoint Protection for Mac?Covers both managed and unmanaged installations. (using the Client Deployment Wizard) is supported as of Symantec Endpoint Protection 12.1.5. I already have a Symantec antivirus / security product on my Mac. Do I have to uninstall it first before installing Symantec Endpoint Protection for Mac? Endpoint Protection client for Mac versions earlier than 12.1.4 must be uninstalled before you upgrade to version 14.You do not need to uninstall later versions first. If you upgrade to a version of 12.1.x from a legacy Symantec Endpoint Protection 11 installations (managed or unmanaged), you do not need uninstall version 11 first. Symantec AntiVirus for Macintosh and consumer products Norton AntiVirus and Norton Internet Security for Macintosh must be uninstalled first.What about upgrading Symantec Endpoint Protection for Mac to a newer version?

Can I use Upgrade Groups with Package (auto-upgrade)? Auto-Upgrade is supported as of 14, but cannot be used to upgrade from 12.1. You must export a client package for the new version then install or deploy as you would a new installation; it is not possible to use the Upgrade Groups with Package wizard (auto-upgrade) to migrate Macintosh clients up to a later client version. However, you can usually install the new version directly over the old without uninstalling first; see the previous question.There's no Add or Remove programs for Mac. How do I uninstall?

As of version 14, you can uninstall through the menu. Click on the shield icon, and then click Uninstall. Enter an administrative password when prompted. Download drivers samsung nx30 camera firmware update utility. Since a restart is required to complete uninstallation, you should save all open work before you begin. For a managed client, if you set a password to uninstall the client (through Clients Policies Location-independent Policies and Settings Settings Password), it does not apply to Mac clients.Otherwise, for version 12.1, there is an uninstaller included on the article. The uninstaller is also included with the Symantec Endpoint Protection installation media; look under SEPMAC.

The uninstaller also works with version 14. How can I configure the Symantec Endpoint Protection Manager to supply definitions to Symantec Endpoint Protection for Mac clients? The Symantec Endpoint Protection Manager cannot host Macintosh LiveUpdate content the same way as it does for Windows clients. As of Symantec Endpoint Protection version 12.1 RU4 the for downloading and caching the latest Macintosh LiveUpdate content.All Macintosh updates otherwise must otherwise occur through LiveUpdate, either from Symantec's servers or from an internal LiveUpdate server using LiveUpdate Administrator (LUA). Please see for information on how to configure LUA for this content. Note: it is not recommended or supported for.

If you are looking for the standalone definitions updater, Intelligent Updater, for the Symantec Endpoint Protection (SEP) client for Mac, please refer to '.Can a Symantec Endpoint Protection for Mac client get updates from a Group Update Provider (GUP)? No, for the same reasons outlined above. Can a Symantec Endpoint Protection for Mac client act as a GUP? How do I get Rapid Release definitions onto my Symantec Endpoint Protection for Mac client? Rapid Release definitions are not available for Mac security products.How often are updates for Symantec Endpoint Protection for Mac released? Daily, usually in the morning Pacific time (west coast, USA).

How do I know whether or not the Symantec Endpoint Protection for Mac client is managed? Connection Status: Connected appears under Management on the Symantec QuickMenu. For Symantec Endpoint Protection 12.1.5 (RU5): For Symantec Endpoint Protection 12.1.4 (RU4) - 12.1.4.1 (RU4 MP1): For earlier builds, the green dot next to Symantec Endpoint Protection indicates Auto-Protect is Enabled, not that communication is established: Q.Is it possible to convert an unmanaged Symantec Endpoint Protection for Mac client to a managed client? How do I prevent Windows policies from applying to Macs?

Windows-specific policies will not apply to Macs; only the LiveUpdate policy and the Mac Settings in the Virus and Spyware Protection and the Exceptions policy (if ) will apply. Intrusion Protection policies apply to Symantec Endpoint Protection for Mac 12.1 RU4 or later.

The Firewall policy will not apply because this component does not exist on the Symantec Endpoint Protection for Mac client.What about Device Control? Version 14 introduces Device Control for the Mac client. You can enable Device Control on managed clients only.Is Active Directory integration supported for Mac clients? It is not tested or supported.I can send Mac clients a command to become an Unmanaged Detector or to enable or disable Network Threat Protection, but nothing happens. Even though the command can be sent, for Symantec Endpoint Protection for Mac clients.How can I quickly disable the Symantec Endpoint Protection client on Macintosh, e.g. For troubleshooting purposes? In latest version of Symantec Endpoint Protection, Virus and Spyware Protection and Network Threat Protection can be disabled/re-enabled by unloading/loading the SymDaemon service: sudo launchctl unload /Library/LaunchDaemons/com.symantec.symdaemon.plist sudo launchctl load /Library/LaunchDaemons/com.symantec.symdaemon.plist # the asterisk in daemon pathnames will accommodate suffix variations - SEP 12.1.x uses.plist and SEP 14.0 uses.NFM.plist Q.Is Location Awareness supported for Symantec Endpoint Protection for Mac?

Location Awareness was introduced for Symantec Endpoint Protection for Mac clients in version 12.1.Symantec Endpoint Protection for Mac clients: User Mode or Computer Mode? Computer Mode. It is not possible to convert a Symantec Endpoint Protection for Mac client to User Mode.How can I lock down settings for Symantec Endpoint Protection for Mac clients?

There are not many changes that the end user can make, but if you want to prevent them from disabling Auto-Protect or Network Threat Protection (intrusion prevention), make sure their group is set to Server Control: In the Virus and Spyware policy, under Mac Settings, for File System Auto-Protect, click on the padlock to lock it. In the Intrusion Prevention policy, click Intrusion Prevention, and then click the padlock to lock the settings. Note that this affects all clients using this policy, not just Macs: With these selections made, even if a user has administrative rights on their Mac, they will be unable to adjust these settings via the Symantec Endpoint Protection client interface: Without the padlock clicked and locked in policy, an administrator-level account would be able to make changes to settings: Q.I don't see a LiveUpdate or scan schedule in the Mac's Symantec Scheduler. How can I verify the schedule given through the Symantec Endpoint Protection Manager is really there? As of Symantec Endpoint Protection 12.1 RU4 for Mac, there is no longer a Symantec Scheduler, symsched, or integration with the OS X crontab: Scan schedules can be verified through the client GUI but the LiveUpdate schedule is visible in the newer client only when it is unmanaged. Virus And Spyware Protection Is Disabled After Migrating Sep For Mac 2016My server has the latest definition files and shows as up-to-date. My clients all have the icon with a yellow mark and the show a month old.

When I open the SEP on the client, the status shows, Antivirus & Antispyware Protection definitions are out of date.Click Fix to update protection definitions for Antivirus & Antispyware Protection. Of couse clicking Fix doesn't do anything.Is there a communication problem between the server & clients or something else is wrong. I've rebooted server but problem still exist. Any help would be appreciated. Thanks, John.

Hi, Please follow and check these steps: = Is the SEPM console installed on Server or windows XP? And what database are u using?- embedded or SQL? Virus And Spyware Protection Is Disabled After Migrating Sep For Mac Free1) Check if the client is connected to SEPM console- open client click on help&support -troubleshooting. And check if the server information is correct or is it says offline/blank? 2) Turn off Windows Firewall and just restart the Symantec endpoint protection service. 3)To check the communication, also try to ping the server from client and viseversa.TO & Fro should be successfull. 4) Telnet on port (8014 is default or check in IIS for correct port).

5) Test secars: For Further troubleshooting we will need to run a log gathering tool on client to get detailed errors and information.Regards, Pradeep Jhala.protectionsite.

This article is a consolidated list of common questions and answers intended for users who are new to the product. But it can be of use to all users.Recent updates to this article DateUpdateApril 14, 2020Removed the FAQ 'How do I clean up the $MfeDeepRem folder manually (if too large)?' From the 'General' section.February 6, 2020Minor formatting change.January 31, 2020Added the FAQ 'Why don't the ePolicy Orchestrator reports list a URL for green rated sites?' In the 'Web Control' section.January 20, 2020Updated the FAQ 'How are Endpoint Security for Windows releases packaged?'

In the 'Installation' section.January 10, 2020Added the FAQ 'How do I clean up the $MfeDeepRem folder manually (if too large)?' In the 'General' section. For McAfee product documents, go to the Enterprise Product Documentation portal at.Where can I find an explanation of Endpoint Security event messages?Endpoint Security event messaging uses Natural Language Strings (NLS). Some events might require further explanation than what is provided in the small text string in an event. For a detailed explanation of event messages, see.Why am I not seeing events from client systems in ePolicy Orchestrator?To troubleshoot the issue, use the instructions in.How can I check the status of the Endpoint Security service and other McAfee services on a system?Use the executable C:Program FilesCommon FilesMcAfeeSystemCoremmsinfo.exe to check the status of services as follows. This executable can be useful if you are using a third-party monitoring tool to track the status of the Endpoint Security service. Or, to get a report on how many systems have Endpoint Security running.

Open an administrator command prompt. Run the following command:C:WINDOWSsystem32'C:Program FilesCommon FilesMcAfeeSystemCoremmsinfo.exe' -query mfecoreExample output:SERVICENAME: mfecoreSERVICESTATUS SERVICERUNNINGNOTE: To check the status of all McAfee services, run the command: C:WINDOWSsystem32'C:Program FilesCommon FilesMcAfeeSystemCoremmsinfo.exe' -enumWhat is the mfeensppl service?The mfeensppl service is a Protected Process Light (PPL) service. The service is used for the registration of mfetp with the Windows Security Center (WSC) service wscsvc.

The mfeensppl.exe service stops and starts as it is needed. The mfeensppl.exe service is similar to the mfefire service, which also runs only when it is in use. The registration with WSC happens every time policies are enforced on the system and also when the system restarts. The registration with WSC is done through PPL in Windows 10 version 1809 (October 2018 Update) and later.

When the mfeensppl.exe service runs, it checks whether the system is compatible with the Windows 10 version 1809 or later technology. The service then reacts accordingly. On systems not running Windows 10 version 1809 (and later), the mfeensppl.exe service is present. After determining that the operating system is not supported, mfeensppl.exe exits gracefully.Why does the Help feature in the ePolicy Orchestrator console open a web browser page to, instead of a contextual page of product information?This behavior is the result of a feature change starting in Endpoint Security 10.6.0.

When you use the Help feature by clicking the '?' Question mark inside the ePolicy Orchestrator console, it now opens the McAfee Documentation Portal , where you can perform a search.What is the $MfeDeepRem folder, located under root C: for example?This folder is used by the Endpoint Security Adaptive Threat Protection Enhanced Remediation feature. The folder is created per drive. The folder size varies depending on the file size of the drive. This folder is protected by McAfee.

It might need to be excluded by applications that try to access files or folders that are not their own, such as backup software. Attempts to access the folder are denied access. Compatibility - Interaction between other products and software Can Endpoint Security coexist with the legacy McAfee products SiteAdvisor Enterprise and VirusScan Enterprise?No. The Endpoint Security installer removes both SiteAdvisor Enterprise and VirusScan Enterprise no matter which Endpoint Security module is selected to install.

For more information, see.Can I install two different antivirus products on a single system?No. Having two on-access scanners can lead to several problems. The most common is a performance issue because two on-access scanners scan the same file. For more information, see.What are the supported platforms, environments, and operating systems for Endpoint Security?See. This article provides a list of supported client and server operating systems, virtual infrastructure, email clients, hardware requirements, and internet browsers.Is Microsoft Windows XP or Windows Server 2003 supported?No. Neither is Windows 2009 Point Of Service Embedded because it is an XP-based operating system.What SQL version must I use for my ePolicy Orchestrator server?To install the Endpoint Security Migration Extension on the ePolicy Orchestrator server, you must change the Compatibility Level of the current database to SQL 2008. For more information, see.Why do I have compatibility issues with third-party software applications that 'hook' McAfee processes, or attempt to, by loading their own code (a DLL) into the McAfee process?McAfee products include self-protection mechanisms to prevent tampering with McAfee files, folders, processes, registry entries, and executables.

Self-protection mechanisms are needed to provide and maintain a high level of security and trust in the software, especially to secure against malware attacks. For more information, see.Why is Endpoint Security blocking System Information Reporter (SIR) from restoring registry keys?SIR registry restore fails under Endpoint Security-protected registries because an Endpoint Security Self Protection Rule is blocking it.

To resolve this issue, do one of the following:. Connect to AAC and add the exceptional allow rule for regedit.

Do not use regedit and update your application to directly make the registry changes.For more information, see.Where can I find the list of third-party software that Endpoint Security uses?On a computer where Endpoint Security is deployed, the list of third-party software that Endpoint Security uses is located in the following file:C:Program FilesMcAfeeEndpointSecurityEndpoint Security PlatformThirdPartyLicenseInfo.txt. Installation, Upgrade, Migration, Removal - Information about installing, removing, upgrading, and migrating How are releases for Endpoint Security for Windows packaged?Beginning in 2020, Endpoint Security will only provide.MSI packages for standard major, minor, and update releases. 1 This decision was made based on customer feedback regarding the need to reduce complexity and required deployment effort.This single package type will:. Install Endpoint Security on new systemsAnd. Upgrade existing installations of Endpoint Security.To deploy these packages for Endpoint Security upgrades, customers must use an installation Product Deployment task and no longer need to use an Update task.

For more information about our release practices, see. 1 This decision does not apply to the current Endpoint Security hotfix delivery and format which remains unchanged.

An Update task can be used to apply them.What are the managed Endpoint Security installation options?There are two management options: ePolicy Orchestrator (ePO) and ePO Cloud. The primary differences in managing the two environments are:. ePolicy Orchestrator - Administrators install product components on the management server, then they typically configure feature settings (policies) and deploy the client software to multiple managed systems using deployment tasks. ePO Cloud - McAfee or another service provider sets up each ePO Cloud account on an offsite management server. It then notifies the local administrator when products are ready to install on managed systems. Local administrators then typically create and send an installation URL to users for installation on local systems.What is the latest evaluation package for Endpoint Security?A full install evaluation package is built and posted with each update release of Endpoint Security. But, if you are using an Endpoint Security evaluation and want to update Endpoint Security, you must first uninstall the current evaluation package.

You can then install the updated evaluation package.How do I migrate legacy McAfee products to Endpoint Security?Use the Endpoint Migration Assistant to migrate the following settings and assignments to Endpoint Security. For instructions, see the Endpoint Security Migration Guide:. VirusScan Enterprise 8.8.

Host Intrusion Prevention Firewall 8.0. SiteAdvisor Enterprise 3.5After migrating the VirusScan Enterprise on-access scan policy to Endpoint Security using the Migration Assistant, why aren’t the on-access scan exclusions enforced?This issue occurs when the VirusScan Enterprise on-access scan policy contains invalid exclusion data or exclusion patterns that Endpoint Security does not support. The Migration Assistant does not change the exclusion patterns during the migration. For a list of exclusion patterns that Endpoint Security supports, see the Endpoint Security Migration Guide.For example, the exclusion '%systemroot%system32inetsrv' is invalid because there is no ' between the environment variable and next file/folder data. The correct exclusion in this case, is '%systemroot%system32inetsrv'.If you have this issue, the Endpoint Security Platform error log shows an error similar to the following. 09:35:31.225 AM mfetp(1924.2840) exclusion.EXCLUSION.Error (exclusionbl.cpp:5315): Sending exclusion policy to AMCore failed.

Task name: EXCLUSIONEXCLUDEOASPROCESSGROUPLOW, Error code: 0xA7F40511Does the Endpoint Migration Assistant migrate rules that are assigned based on tags?No. The Endpoint Migration Assistant does not merge and replace policies that are assigned using tagging rules.How do I deploy Endpoint Security modules using ePolicy Orchestrator?First, check the Endpoint Security module packages into the ePolicy Orchestrator server. From the ePolicy Orchestrator Software Manager, there is a bundle package. This package checks the module installation packages, Help files, and module extensions into the ePolicy Orchestrator Master Repository.

Module installation packages include the Security Platform module, Firewall module, Threat Prevention module, and Web Protection module. From the Product Downloads site , download each package separately and check it into the ePolicy Orchestrator Master Repository.Next, create a deployment task. Deployment tasks of the Firewall module, Threat Prevention module, or Web Protection module check the version of Security Platform.

The module installer automatically updates the Security Platform version first before installing Firewall, Threat Prevention, or Web Protection.The Adaptive Threat Protection module checks in separate from the other Endpoint Security modules. When installing the Adaptive Threat Protection module, the version of Endpoint Security Threat Prevention must be the same. For example, you can't install Adaptive Threat Protection 10.6.1 on a system running Endpoint Security Threat Prevention 10.6.0.

Do not include the Adaptive Threat Protection module when you deploy the other Endpoint Security modules. The ePolicy Orchestrator deployment task might run the Adaptive Threat Protection module installation before the Threat Prevention module installation. So, McAfee recommends that you have a separate deployment task for the Adaptive Threat Protection module.How do I deploy Endpoint Security using third-party deployment solutions?The third-party solution must meet these requirements:. Make sure that all installation files are available/accessible. Run the executable installer (SetupEP.exe), and not the MSI files. Run with SYSTEM or Administrator privilege. Use the Endpoint Security standalone package for the installation source files.

NOTE: You can customize this package using the Package Designer.Will Endpoint Security upgrade my older McAfee Agent version?It depends on whether McAfee Agent is managed:. When ePolicy Orchestrator manages the McAfee Agent, an installation of Endpoint Security does not modify the agent. It is not permitted to do so automatically when the agent is in managed mode. When the McAfee Agent is unmanaged (standalone), the SetupEP.exe installer upgrades the agent to the version included with the Endpoint Security package.How do I install Endpoint Security for users who do not have Administrator rights?Create an installation URL and send it to users to install Endpoint Security on their systems.

For instructions, see the Endpoint Security Installation Guide.Can I use Sysprep to include Endpoint Security in a base image?Yes. How do I improve performance with Endpoint Security?For information about improving performance after installing Endpoint Security, see. This article is updated as information is gathered about performance issues. Check the article first for assistance if you experience symptoms of poor performance.How do I configure Access Protection rules to block malware?For a list of suggested Access Protection rules to implement, see - Combating Ransomware.How do I create an Access Protection rule for a file or folder in systems?User-defined Access protection rules prevent changes to files or folders in systems. For instructions to create and apply a user-defined Access Protection rule, see.Can I use variables when creating Access Protection rules?McAfee does not recommend using variables because it can have unexpected outcomes. The best practice is to use wild cards.

For example, C:Users%username%SubFolder can be represented as C:Users.SubFolder.Why are Access Protection events that are confirmed to be occurring on the client system and are getting logged locally, not visible in ePolicy Orchestrator after sending client events?See. The default configuration for Endpoint Security excludes those events from being created. Or, the agent might also be suppressing the events.How can I access the console or remove Endpoint Security if I forgot the password?The default password is mcafee. If you changed the password and have forgotten the new password, contact Technical Support for instructions to remove the password. Make sure that you complete the following items before contacting Technical Support:. Collect Minimum Escalation Requirement (MER) data using the MER tool:. Obtain administrator rights and physical access to the affected system.Why do on-demand scan (ODS) tasks I created not update in Endpoint Security Threat Prevention Product Properties on the ePolicy Orchestrator 'System Details' page?Only the default policy-defined ODS tasks update the Date of Last Full Scan and the Date of Last Quick Scan.

The functionality is working as intended, see.Why do I not see events in ePolicy Orchestrator for on-demand scan (ODS) tasks?Make sure that all relevant logging is enabled using. Only policy-defined ODS tasks create events, not custom ODS tasks (see ).How can I remove the Pause scan message in Endpoint Security?Disable the scan on idle feature. For more information, see.How do I remove the default 'Quick Scan' and 'Full Scan' on-demand scan tasks?This question is a concern for customers who have created a group and accepted the default settings for on-demand scan tasks. The reason is because the task assignments can't be edited or deleted.

The simplest solution is to create a group in the ePolicy Orchestrator System Tree and move systems into that group. Do not enable the on-demand scan tasks for the new group.Why are there ePolicy Orchestrator Server Task entries when editing Endpoint Security policies?When editing Endpoint Security policies on an ePolicy Orchestrator 5.9 (or later) server, an ePolicy Orchestrator Server Task log entry named 'Policy was saved. Comment: ' is created. This entry describes what policy changes were made, at what date and time the change was made, and by what ePolicy Orchestrator user name.

This feature change was introduced with ePolicy Orchestrator 5.9.NOTE: When you duplicate McAfee default (uneditable) policies, the first policy change made to the duplicate policy logs several policy detail changes. But, for any subsequent policy change, the Server Task entry logs only the specific policy changes made during each saved policy change.How can I import settings (for example, firewall settings) at installation time?Use one of the following options:. Endpoint Security includes a Package Designer utility that allows customizing policies.

These policies can be included with the installation package. Endpoint Security includes a utility named EsConfigTool.exe that allows you to export and import policies. The ESConfigTool.exe utility is located in the Endpoint Security Platform folder (by default, C:Program FilesMcAfeeEndpoint SecurityEndpoint Security Platform).

AMCore Content - Updating, downgrading, and reporting of AMCore content How do content files work?When the scan engine scans files for threats, it compares the contents of the scanned files to known threat information stored in the AMCore content files. Exploit Prevention uses its own content files to protect against exploits.Why is EICAR not being detected? Why is my content version 0.5?This issue occurs when AMCore content has not yet been updated after installing the product. To resolve this issue, update the content.How often does McAfee release new Threat Prevention content files?McAfee releases new Exploit Prevention content files as needed. The Endpoint Security Product Guide incorrectly states that Exploit Prevention content files are released once a month.Which content does Endpoint Security need?Endpoint Security Threat Prevention uses 'Endpoint Security Exploit Prevention Content' and 'AMCore Content Package'.Where can I get AMCore DAT files? How do I update AMCore content manually?.

Content for AMCore is available online at:. Installing this package replaces existing AMCore content. You must run the.exe content installer as an Administrator. More frequently asked questions regarding AMCore content are answered in.Can I update the AMCore content from the command line on a client system?Yes.

To update the AMCore content, run the following command on the client system: 'C:Program FilesMcAfeeEndpoint SecurityThreat Preventionamcfg.exe' /updateWhy does Endpoint Security update the engine version automatically? I am not able to electively download the engine.The concept of engine updates has changed with AMCore technology; they are no longer separate packages from content. When AMCore content requires an update to any one of its engines that is used during scanning, the engine update is included in the V3 content update releases. Downgrading AMCore content would also downgrade an engine if not part of that older content.How can I determine the Exploit Prevention content version and date from the registry or file system?The Exploit Prevention content date is not stored in the registry. The date is the last modified date of the content.bin file found in the directory C:Program FilesMcAfeeEndpoint SecurityThreat PreventionIPS.To determine the Exploit Prevention content version from the registry:. Navigate to the following registry key:HKEYLOCALMACHINESOFTWAREMcAfeeEndpointIpsBO.

To get the Exploit Prevention content version, take the ContentVersion value and replace the value before the first period with the ContentMajorVersion, and the value after the first period with the ContentMinorVersion. For example, if the ContentVersion is 8.0.0.8137, the ContentMajorVersion is 10, and the ContentMinorVersion is 7, the Exploit Prevention content version is 10.7.0.8137.Is there a way to determine the AMCore content version from the registry or file system?Yes. Perform the following steps:. From the registry:.

Navigate to the following registry key. The combined size of avvscan.dat, avvnames.dat, and avvclean.dat is 143 MB, which is a reduction in size of 56%.What is the 'McAfee DAT Built in test' task?The McAfee DAT Built in test performs some basic checks on the health of the system and is tied to the DAT update as the trigger for when it starts. It runs seven times at random intervals between AMCore updates.

The task is not configurable. It runs only if the following options are enabled in the Endpoint Security Threat Prevention, Options policy, Proactive Data Analysis section:. Safety pulse. McAfee GTI feedback. AMCore Content ReputationIf the task does not succeed, verify that the system has network connectivity and run the task manually. The task runs mcdatrep.exe, a component that uses TrustedSource. HTTPS must be allowed and the system proxy properly configured for the task to succeed.

Functionality - Product features and functions What do each of the Endpoint Security modules do?There are three Endpoint Security modules:. Firewall - Monitors and intercepts suspicious communication between the computer and resources on the network and the internet. Threat Prevention - Checks for viruses, spyware, unwanted programs, and other threats by scanning items both automatically when users access them (on-access) or on-demand at any time.

Web Control - Displays safety ratings and reports for websites during online browsing and searching. Troubleshooting - How to aid in troubleshooting product issues How do I enable debug logging in Endpoint Security?Enable debug logging for each Endpoint Security module through the Endpoint Security Common policy. Make sure that you enforce the policy on the client before trying to reproduce the issue. To enforce the policy, either perform an agent wake-up call to the system from the ePolicy Orchestrator console or click Collect and Send Props from the client McAfee Agent Status Monitor.

Debug log files are stored at%ProgramData%McAfeeEndpoint SecurityLog or C:Documents and SettingsAll UsersApplication DataMcAfeeEndpoint SecurityLogs depending on the operating system. For instructions, see.How do I enable detailed logging for McAfee Agent?Detailed logging in McAfee Agent helps to troubleshoot issues with updating, installing, and upgrading. Enable detailed logging for McAfee Agent through the McAfee Agent General policy. Click the Logging tab, and select Enable detail logging. Increase the Log file size limit (MB) to 20 and Roll over count to 2. For detailed instructions, see.Why are events not reporting in the ePolicy Orchestrator dashboards?Managed product events have a severity level.

By default, Endpoint Security modules log only Critical and Major events. If an event has a severity of Informational, it is not logged. To log all events, edit the Endpoint Security Common policy and change the Event Logging Severity Level to All. Web Control - General information about Web Control How do I prevent users from disabling the Web Control extension from a browser?The self-protection policy in the Endpoint Security Common Policy prevents end users from disabling the Web Control toolbar and Web Control Browser Helper Object (BHO) in Internet Explorer. Self-protection does not prevent users from disabling the Web Control extension in Chrome or Firefox.If a user disables the Web Control extension in Firefox, Web Control will be enabled in future browse sessions after a Firefox restart.

You can't prevent a user from disabling Web Control in Firefox.If a user deletes the Web Control extension in Chrome, Web Control will no longer appear in Chrome even after a reinstall of Endpoint Security. You must either delete the Chrome user profile or reinstall Chrome. To prevent users from deleting the Web Control extension in Chrome, see. This article contains information about force-enabling the Web Control extension through Active Directory group policy.Can I have the SiteAdvisor Enterprise and Web Control extensions force enabled in Chrome at the same time?No. You need to remove the SiteAdvisor Enterprise (SAE) APPID from the Chrome Group Policy template. Having the SAE extension force installed with the Web Control extension causes issues with the navigation from the enforcement messages.

Do not force install both the SAE and Web Control extensions into Chrome.How does Web Control determine whether a site has a private/internal IP address?Web Control does not act on private or internal IP addresses. Private and internal sites on a prohibit list are not blocked.